Refund policy

Return & Refund Policy

Last Updated: July 9, 2026

At FromMira, we want customers to feel confident in their purchase.

Because our products are digital downloads that become immediately accessible after purchase, all sales are generally considered final.

However, customer satisfaction is important to us. If you experience a technical issue that prevents access to your purchase, please contact us at work.ncnmedia@gmail.com and we will work to resolve the issue promptly.

Refunds may be considered on a case-by-case basis in circumstances such as:

  • Duplicate purchases

  • Technical delivery failures that cannot be resolved

  • Accidental purchases reported promptly

Refund requests must be submitted within 30 days of purchase.

To request assistance, please email work.ncnmedia@gmail.com with:

  • Your order information

  • The email address used during purchase

  • A brief description of the issue

We reserve the right to deny refund requests where digital products have been successfully delivered and accessed, except where required by applicable law.